Shipping Policy


  • We currently support shipments to the following countries: Germany, France, Italy, United Kingdom, Spain, Norway, Sweden, Switzerland and other European countries.
  • Our distribution warehouse is located in Germany. The delivery time for German orders is 2-3 days, and the delivery time for other countries is 3-5 days.


  • Free Standard Shipping on Retail Orders Over $35 in the EU.
  • Orders placed after 11AM PST will be processed the following business day.
  • Orders placed after 11AM PST on Fridays, will be processed the following Monday.
  • Overnight orders placed Friday before 11AM PST will be delivered the following Monday.
  • Business days are Monday-Friday, excluding scheduled fulfillment center closures.
  • We do not process, ship or deliver orders on Saturdays or Sundays.


  • You will receive an email notification once your order ships.
  • Allow approximately 3 – 5 business days (Monday – Friday) for tracking information to update.


  • Combined shipping of separate subscription orders is not currently available.
  • Each individual subscription is sent to our fulfillment warehouse as a unique fulfillment request and cannot be combined with other orders. If you would like to combine or make changes to your existing subscriptions, please login to your account, cancel your existing subscription orders and set-up a new subscription that contains all products you would like to receive in one shipment on an ongoing basis.


  • Wholesale accounts are not eligible for free shipping on orders over $35. If you have a wholesale account, please see your shipping prices at checkout.


  • GRUNDIG partners with DHL to provide shipping to our valued international customers.
  • International Shipping Rates:
    • International shipping fees are calculated at checkout
    • Packages will be delivered in 3 - 12 business days, delivery by the end of the 12th business day (Monday – Friday)
    • Weekend delivery is not available